Privacy Policy

Who We Are

BookUrTicket – List Your Property is a property listing and management platform that enables hotels, resorts, homestays, villas, apartments, and other accommodation providers to showcase their properties and manage property-related information, rates, availability, and bookings.

Listed properties may be made available to travellers through BookUrTicket and, where applicable, to travel agents and corporate customers through our B2B platforms.

Information We May Collect

When you create an account or list a property, we may collect information such as:

We aim to collect information that is reasonably necessary to provide and operate our services.

How We Use Your Information

We may use the information collected to:

• Create and manage your partner account.
• Register and manage your property listing.
• Display your property and relevant information to potential customers.
• Process and manage bookings and enquiries.
• Manage rates, availability, rooms and property information.
• Communicate important account, booking and platform updates.
• Verify property and business information where required.
• Provide customer and partner support.
• Improve our platform, services and user experience.
• Detect, prevent and address fraud, misuse or security issues.
• Meet applicable legal and regulatory requirements.

How Your Information May Be Shared

Where necessary for providing our services, relevant information may be shared with:

• Travellers or customers making bookings or enquiries.
• Travel agents using our B2B platform.
• Corporate customers using our corporate travel platform.
• Payment and transaction service providers.
• Technology, hosting and service providers supporting our platform.
• Verification or operational partners where required.
• Government or regulatory authorities when required by applicable law.

We do not sell your personal information to third parties.

Property Information & Public Visibility

Information provided for your property listing, such as property name, location, description, photographs, amenities, room details and other listing information, may be displayed publicly or shared with customers through our applicable booking and distribution platforms.

Please ensure that the information and content you provide for your property is accurate and that you have the necessary rights or permissions to submit such content.

Cookies & Analytics

We may use cookies and similar technologies to:

• Remember preferences and improve your experience.
• Maintain login and session functionality.
• Understand website usage and performance.
• Improve our platform and services.
• Identify technical issues and security concerns.

You may manage certain cookie settings through your browser or device settings.

Data Security

We take reasonable technical and organisational measures to protect information from unauthorised access, misuse, alteration, disclosure or loss.

These measures may include access controls, secure data transmission, system monitoring and other appropriate security practices.

However, no internet-based platform or method of electronic storage can guarantee complete security.

Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Update your account or property information.
• Withdraw consent where applicable.
• Request deletion of your account or personal information, subject to applicable legal, contractual or operational requirements.
• Raise questions or concerns regarding the processing of your personal information.

Requests may be made through the contact details provided below.

Data Retention

We retain information for as long as reasonably necessary to:

• Maintain your account and property listing.
• Provide our services and manage bookings.
• Fulfil contractual and business requirements.
• Meet applicable legal and regulatory obligations.
• Resolve disputes and maintain relevant records.

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable requirements.

Third-Party Links & Services

Our platform may contain links to third-party websites, applications or services. These third parties may have their own privacy policies and practices.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

Children's Privacy

List Your Property is intended for property owners, businesses, hosts and other users who are legally able to use the platform.

We do not knowingly seek to collect personal information from children through the partner platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable requirements.

Any updated version will be published on this page with a revised effective date.